Refund Policy for spare parts and equipment
Endless® Spas grants no refunds of goods purchased on this site except where applicable under the Australian Consumer Laws. Goods however may be exchanged within 7 days of the date of purchase and must be accompanied by original Endless® Spas Sales Receipt. Please note there is no exchange on sale items and no refund of freight charges.
Refund Policy for the purchase of Spas and Swim Spas
Endless® Spas has a strict No Refund Policy in place, in accordance with Australian Consumer Laws. In the event of a Customer wanting a refund for whatever reason, a full loss of all monies paid will be applicable. Endless® Spas is unable to provide a refund under any circumstances.
All refunds or partial refunds issued through PayPal will incur a small fee (2.4% plus .30 cents per transaction). If you purchase online using Paypal and require a refund, or partial refund it will be issued back to you through PayPal.