Refund Policy for spare parts and equipment
Endless Spas grants no refunds of goods purchased on this site except where applicable under the Australian Consumer Laws. Goods however may be exchanged within 7 days of the date of purchase and must be accompanied by original Endless Spas Sales Receipt. Please note there is no exchange on sale items and no refund of freight charges.
Refund Policy for the purchase of Spas and Swim Spas
Endless Spas has a strict No Refund Policy in place, in accordance with Australian Consumer Laws. In the event of a Customer wanting a refund for whatever reason, a full loss of all monies paid will be applicable. Endless Spas is unable to provide a refund under any circumstances.
All refunds or partial refunds issued through PayPal will incur a small fee (2.4% plus .30 cents per transaction). If you purchase online using Paypal and require a refund, or partial refund it will be issued back to you through PayPal.